Returns & Exchanges
CAMILLA AND MARC offers a seamless returns process within 14 days of delivery for all full-priced items, ensuring your luxury shopping experience remains effortless. Products must be returned in their original condition, unworn and with all designer tags attached.
Return Process
- 1.Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Carefully place the items in their original packaging, ensuring all protective materials and tags are intact to prevent damage during transit.
- 3.Affix Shipping Label
Download and print your prepaid shipping label from the portal and securely attach it to the outside of your return parcel.
- 4.Drop Off and Track
Submit your package at any authorized courier location and retain your tracking receipt until your refund or exchange is processed.